What is Qualified?
Qualified is an innovative lead generation and customer engagement tool designed to facilitate immediate and enriching sales conversations through live chat, video, and voice capabilities.
How does Qualified support real-time chat?
Qualified supports real-time chat through ‘Qualified Conversations,’ which employs an AI-assistant to engage with visitors and display their real-time information to sales teams.
What are the key features of Qualified?
Key features include real-time chat, video calls, voice communication, visitor segmentation, visitor routing, and integrations with systems like Salesforce CRM and Slack.
Does Qualified improve response times?
Yes, Qualified improves response times through visitor segmentation and routing capabilities, allowing for immediate connection with high intent buyers and VIP visitors.
Can you make video calls using Qualified?
Yes, Qualified supports video calls and meeting scheduling directly from the website, enhancing convenience for both the sales team and potential leads.
What integrations does Qualified offer?
Qualified integrates with systems like Salesforce CRM, marketing automation, sales engagement, and data enrichment apps, providing a comprehensive view of visitors.
What are the pros of using Qualified?
Pros include improved responsiveness to high intent buyers, enhanced sales conversations through multiple communication channels, and integration with numerous platforms.
Are there any cons of using Qualified?
Cons include possible challenges in setup and customization for non-technical users, limited AI-assistant capabilities requiring human intervention, and potential notification system lags.
Does Qualified offer a free trial?
No, Qualified does not explicitly mention a free trial, but they encourage interested parties to schedule a demo to understand the tool’s benefits and functionality.
Who can benefit from using Qualified?
Businesses aiming to enhance their customer engagement strategies and increase their sales conversion rates can benefit from using Qualified.
What is ‘Qualified Conversations’?
‘Qualified Conversations’ is a feature that ensures real-time chat sessions are productive, supported by an AI-assistant for engaging with visitors and providing real-time information to sales teams.
How does Qualified handle visitor routing?
Qualified’s visitor routing capabilities prompt the assignment of customers to their respective sales agents, with notifications triggered through various channels like email, Slack, and Microsoft Teams.
Can Qualified improve sales conversion rates?
Yes, by enhancing customer engagement and facilitating immediate communication, Qualified can help improve sales conversion rates.
What types of communication does Qualified support?
Qualified supports live chat, video calls, and voice communication to facilitate sales conversations.
Is it easy to set up Qualified?
Setup and customization may be challenging for non-technical users, which is one of the cons of using Qualified.
Does Qualified provide data on visitors?
Yes, Qualified displays real-time information about visitors to the sales team, allowing for immediate access to key customer data.
What platforms does Qualified integrate with?
Qualified integrates with Salesforce CRM, marketing automation tools, sales engagement platforms, and data enrichment apps.
Can Qualified trigger notifications?
Yes, Qualified can trigger notifications to sales agents through email and popular communication platforms like Slack and Microsoft Teams.
How does Qualified enhance customer engagement?
By incorporating real-time chat, video calls, and voice communication, Qualified enhances customer engagement and helps build immediate connections with potential customers.
What customer data does Qualified provide?
Qualified provides real-time information about visitors, giving the sales team immediate access to key customer data for better engagement.
Does Qualified help in connecting with high intent buyers?
Yes, Qualified’s visitor segmentation feature enables immediate connection with high intent buyers and VIP visitors, improving responsiveness.
What AI features does Qualified have?
Qualified uses an AI-assistant to promptly engage with website visitors and provide real-time information to the sales team, enhancing conversation productivity.
How does Qualified help sales teams?
Qualified helps sales teams by providing real-time information about visitors, supporting multiple communication channels, and integrating with CRM and other sales-related platforms.
Can you schedule meetings using Qualified?
Yes, Qualified allows meeting scheduling directly from its platform, making it easier to coordinate with potential leads.
What is the main purpose of Qualified?
The main purpose of Qualified is to bridge the gap between potential customers and sales teams, enhancing engagement and increasing sales conversion rates.
Who should consider using Qualified?
Businesses looking to enhance customer engagement and improve their sales processes should consider using Qualified.
Does Qualified support remote sales activities?
Yes, with its support for live chat, video calls, and voice communication, Qualified is well-suited for remote sales activities.
Can Qualified handle multiple visitors simultaneously?
Qualified’s multi-faceted communication system allows it to handle multiple visitors simultaneously through various channels like live chat and video calls.
How does Qualified ensure efficient sales conversations?
Qualified ensures efficient sales conversations by using AI to engage visitors, providing real-time visitor data, and integrating with CRM systems for comprehensive information.
Is there a limit to the AI capabilities of Qualified?
Yes, the AI-assistant’s capabilities might be limited, and there could be scenarios where human intervention is required.
Does Qualified notify sales agents about visitor activities?
Yes, Qualified can trigger notifications to sales agents about visitor activities through email and communication platforms like Slack and Microsoft Teams.
